Help Center

Delivery & Returns

Returns

How do I package my return?

How do I return a product?

What is the return policy?

When will I receive my refund?

Delivery

Which countries do you deliver to? / Is the Babocush available where I live?

General

General Questions

Can I cancel my order?

I’ve misplaced my instructions.

Will my baby settle easily on the Babocush?

What age/size of baby does my baby have to be for the Babocush?

How do I clean the Babocush?

How can I get in touch with you?

What’s included when I purchase a Babocush?

Safety

Babocush Safety Advice

Is Babocush safe for premature babies?

Which bouncers and rockers can the Babocush be placed on?

Can I place the Babocush on the floor?

Can my baby sleep on the Babocush?

How long can I leave my baby on the Babocush?

Is the Babocush safe?

Babocush Safety Standards

Safety Standards

Premature Baby Charity

babocush are proud sponsors of TinyLife - The Premature Baby Charity