You can return your item for a refund within 14 days of the date on which it was received. Refunds will be credited to the original payment method that was used for purchase. Please note, we cannot refund the delivery cost and a re-stocking fee of £10 will be deducted from your refund.
You can make your own return arrangements through any carrier but we recommend you use one that can provide you with tracking information; until the parcel reaches us, it's your responsibility (we do not provide return labels, returns are at your own cost).
Items must be returned unused in the original packaging and must include an original proof of purchase.
If returned items have been used, damaged, soiled, show signs of wear and tear or are not in the original sealed packaging, complete with instructions, they will not be accepted for a refund.
If your item is not returned to the correct address, it will be shipped back to you within 10 – 14 days.
RETURNS – Babocush Ltd, Unit 4, Haslemere Business Centre, Lincoln Way, Enfield, EN1 1DX, United Kingdom (unfortunately we do not have a USA returns address).
As soon as we receive your returned items, we will process your refund. We will refund the payment method you used when making your purchase. Once we process your return, you will see your refund payment within 30 business days depending on your issuing bank and/or billing cycle.